Useful case studies
Developing a successful digital product is a complex process that requires choosing the right partner, applying innovative solutions, and following reliable processes.
July 27th, 2020
Fintech & Retail
# Fintech & Retail
#CHATBOTS, #FRONTEND, #CUSTOM SOFTWARE DEVELOPMENT, #PAYMENT SYSTEMS
SUMMARY:
Livechat Software Chatbot Development and Code Optimisation
CLIENT
Independent software provider for those who are looking for a chatbot solution.
REQUEST BACKGROUND
Our task was to provide comprehensive support for the ongoing live chat software development project of an existing client, covering the full stack of technology and functionality required for the platform.
CHALLENGE
Given the relatively small size of the client's company, they encountered challenges in locating specialists with the requisite experience and skill set. These specialists were crucial for assisting the in-house team in the development of their live chat software.
GOALS
SOLUTION
Our team seamlessly merged with the client's in-house team, contributing to the development of their live chat chatbot. We optimized the back-end components and modernized the front-end interface. Furthermore, we refined new functionalities and streamlined the integration process with end customers, automating it to enhance efficiency.
OUTCOME
Developing a successful digital product is a complex process that requires choosing the right partner, applying innovative solutions, and following reliable processes.
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